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Important Notice to Pinetbook Social Network Users
Dear Pinetbook Community,
We regret to inform you that we've encountered an issue with the auto-renewal configuration for Premium Badge payments. This has led to some accounts experiencing erroneous deductions of Pi Coins.
If you have been affected by this issue, we kindly request you to report promptly to facilitate the refund process. Please send an email to either pay@Pinetbook.com or support@Pinetbook.com, stating your account details and the amount deducted.
Rest assured, our dedicated technical team is actively investigating and working to resolve this problem as quickly as possible.
We apologize sincerely for any inconvenience caused by this issue. Your satisfaction is of utmost importance to us, and we're committed to ensuring that such incidents are addressed promptly and efficiently.
We deeply appreciate your continued support and loyalty to Pinetbook. Thank you for being an integral part of our community.
Warm regards,
Pinetbook Social Network