Subject: Thank You and an Important Point Regarding Pinetbook's Evolution and Community Recognition
Dear Pinetbook community,
I am addressing you today, not only to express my deep gratitude but also to share a crucial observation regarding our experience within the network.
First and foremost, I want to sincerely thank each and every one of you. Your daily commitment, your contributions, your interactions, and your dynamism are the soul of Pinetbook. It is thanks to your active participation that our network evolves and takes shape every day. Your presence is invaluable, and it is a real pleasure to be part of this community.
As an active member, I have personally invested time and energy to contribute to this evolution. I enthusiastically followed the path proposed by the network, and I am proud to have successively reached Levels 1, 2, and 3, obtaining the corresponding badges that attest to this progress and my commitment.
However, my journey has also highlighted a point that, in my opinion, requires particular attention and urgent improvement. Despite reaching these levels and obtaining the badges, the promised and associated rewards have still not been granted to me.
This situation is all the more concerning as it is accompanied, in my personal interactions with the "teamsupport," by a feeling of lack of respect and a flagrant failure to award the different rewards according to each BADGE as the system foresees and promises.
It is fundamental that the work, investment, and progress of community members are recognized and honored in accordance with the commitments made by the network. Respect for users and keeping promises, particularly regarding rewards associated with level badges, are essential to maintaining everyone's trust, motivation, and enthusiasm.
I share this experience not to criticize unfairly, but in the sincere hope that these shortcomings will be rectified quickly. Transparency and honoring commitments are the pillars upon which a strong and sustainable community can be built.
Despite this disappointment regarding the follow-up on rewards and certain interactions with support, I remain convinced of Pinetbook's potential and attached to the community we form together.
Thank you again for your wonderful contribution to Pinetbook's evolution. I sincerely hope that the recognition of this contribution, particularly through the awarding of well-deserved rewards, will quickly match your commitment.
Sincerely,

François Loïc Essame
François Loïc Essame

Pinetbook Support
CoreteamPinetbook